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Shipping Policy

Business Name: LolaDrawsWeddings
Owner: Jaiyeola

This Shipping Policy explains how LolaDrawsWeddings delivers completed artwork to clients. Please read it carefully before placing an order.

1. Digital Delivery (Primary Method)

LolaDrawsWeddings primarily delivers artwork digitally.

  • Final illustrations are sent via email, cloud download link, or messaging platform (e.g. WhatsApp), as agreed.

  • Digital files are delivered in the formats specified at booking (e.g. JPEG, PNG, PDF).

  • Once digital files are delivered, the order is considered fulfilled and complete.

No physical shipping fees apply to digital deliveries.

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2. Physical Prints (If Applicable)

If physical prints or products are offered and agreed upon:

  • Shipping costs will be communicated and invoiced separately.

  • Production and shipping timelines will be confirmed before dispatch.

  • Delivery timelines may vary depending on location and courier service.

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3. Processing & Turnaround Time

  • Artwork creation begins after receipt of the required non‑refundable deposit.

  • Estimated turnaround times are provided at booking and depend on order complexity and client responsiveness.

  • Delays caused by late client feedback or incomplete information may affect delivery timelines.

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4. Shipping Address Responsibility (Physical Items)

  • Clients are responsible for providing accurate shipping details.

  • LolaDrawsWeddings is not responsible for delays or losses caused by incorrect or incomplete addresses.

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5. Customs, Duties & Taxes

For international physical shipments:

  • Any customs duties, taxes, or import fees are the responsibility of the client.

  • LolaDrawsWeddings is not liable for delays caused by customs processing.

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6. Lost or Delayed Shipments

  • For digital deliveries, clients should notify us if files are not received so we can promptly resend them.

  • For physical shipments, LolaDrawsWeddings will assist in contacting the courier, but is not responsible for courier delays once items are dispatched.

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7. No Refunds on Shipping

  • Shipping fees (where applicable) are non‑refundable once an item has been dispatched.

  • No refunds will be issued for delays outside our control.

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8. Contact

For questions regarding this Shipping Policy, please contact:

Email: [your business email]

This Shipping Policy may be updated from time to time. Any changes will apply to future orders only.

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